Sounds to me like she isn't using "Exchange mode" but POP or IMAP mode and her SMTP address is set up improperly for that account.
Regards, Michael B. Smith MCSE/Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: David Florea, SysAdmin [mailto:[EMAIL PROTECTED] Sent: Monday, April 14, 2008 1:38 PM To: MS-Exchange Admin Issues Subject: Display address issue On our domain, I'll call it aaa.com, we also host mail for bbb.com, a related but distinct domain. Most of my users who are in company bbb.com, also have an additional address at aaa.com (partly for business continuity purposes), but their bbb.com addy is the primary. Now at one office, [EMAIL PROTECTED] sends mail out through us, and when sent to another user on my Exchange box, her address shows as [EMAIL PROTECTED], so far so good. But when she sends to an outside address, like gmail, yahoo or anything else not on my server, her display address shows as [EMAIL PROTECTED] I've been thorugh her configuration on her Outlook, and everywhere her address is listed there is bbb.com. I've even deleted her extra address at aaa.com, and her mail still shows up at an outside address as aaa.com, although then when you reply, the reply will bounce because that address no longer exists. It almost seems like it must be something on her end of the connection. I've ensured that [EMAIL PROTECTED] is her primary address in her mailbox account. I'm trying to figure out what causes this issue, and how to resolve it. Appreciate any help. Thanks, David ___________ The information contained in this E-mail message, including any attached files transmitted, is confidential and may be legally privileged. It is intended only for the sole use of the individual(s) named above. If you are the intended recipient, be aware that your use of any confidential or personal information may be restricted by state and federal privacy laws. If you, the reader of this message, are not the intended recipient, you are hereby notified that you should not further disseminate, distribute or forward this E-mail message. If you have received this E-mail in error, please notify the sender and delete the material from your computer system. This message is provided for information purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments in any jurisdiction. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~