I find this problem all over the Internet, but with no resolution. Curses! We have an internal mailbox that sends out company email. Although all the users junk email settings are the same, some of them receive the email in their Inbox and some of the receive it in their junk email folder. I did have a user take one of the emails and "add to safe senders list", which did correct his problem.
However, I really don't want to tell over 1,000 people to add an INTERNAL company email address to their safe senders list. Everything I keep reading says......"all internal email is automatically trusted"......ummm, it's not. I've found many incidents on the Internet with people having the exact same problem, but they can't get an answer either. Exchange 2007 with Outlook 2003. Thanks. Rob ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~