If you are using Outlook, check her Options for: - Tools - Options - E-mail Options button - Under Message handling, is there a check mark for "Save copies of Messages in Sent Items folder" - Also check Advanced E-mail Options and remove the check mark if There is one next to "In folders other than the Inbox, save replies With original message" Nikki From: May, Jeff [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 06, 2008 1:23 PM To: MS-Exchange Admin Issues Subject: RE: Not in Sent Items Folder? Could check the sent items dumpster to see if they are located there.... Jeff A. May, Blackberry Certified SA Client Server Engineer III Client Server Engineering/IT Messaging Services Mail Code - 100-99-08-20 E-Mail - [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Roger Wright [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 06, 2008 4:03 PM To: MS-Exchange Admin Issues Subject: Not in Sent Items Folder? Exchange 2003 I have a user who has sent several messages recently - verified as delivered by Message Tracking - but some of the messages do not appear in her Sent Items folder. I check for user rules but none exist. I don't suspect user error in this case, but don't know what else to consider. Ideas? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _____
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