Yes, definitely do this from ActiveSync on the phone. If it fails check the event logs on the server, I have seen before where a phone's profile becomes corrupt and the server refuses to sync to it. Removing the phone's partnership (either from OWA or from ActiveSync on the desktop) and then recreating the server partnership has always fixed this for me in the past. Exchange 2007 has excellent event logs spelling out what the issue is if one exists. I found them to be "Tim-proof". :) TVK
From: Steve Ens [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 17, 2008 10:00 AM To: MS-Exchange Admin Issues Subject: Re: Mobile ActiveSynch Question No, go into the activesync icon, and hit the sync button. On Wed, Sep 17, 2008 at 9:58 AM, John Hornbuckle <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: I've gone into Outlook on the phone and did a Send/Receive. It said everything was just fine. From: Steve Ens [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, September 17, 2008 10:50 AM To: MS-Exchange Admin Issues Subject: Re: Mobile ActiveSynch Question Have you tried a manual sync? I find that kickstarts things sometimes. On Wed, Sep 17, 2008 at 9:48 AM, John Hornbuckle <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Nope. No changes I can think of. Although, obviously something is different, because it used to work and now it doesn't. I just don't understand why no errors are appearing on the phone--it says it's synching just fine. -----Original Message----- From: Roger Wright [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, September 17, 2008 10:32 AM To: MS-Exchange Admin Issues Subject: RE: Mobile ActiveSynch Question Change your password recently? Roger Wright Network Administrator Evatone, Inc. 727.572.7076 x388 _____ -----Original Message----- From: John Hornbuckle [mailto:[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>] Sent: Wednesday, September 17, 2008 10:08 AM To: MS-Exchange Admin Issues Subject: Mobile ActiveSynch Question I've got a WM 6.1 phone that I periodically use to synch e-mail with Exchange 2007. I don't keep e-mail synching turned on all the time--just if I'm going to be out of the office for a while without access to my laptop or a computer. I keep calendar synching turned on all the time, though. So this morning, I turn on e-mail synching before hitting the road. An hour later, the phone still says I have no mail. I know that's not accurate, because I can log into OWA and see new messages waiting. ActiveSynch says everything is fine with synchronization. It says it's connected to Exchange. No errors or anything. Just no e-mail. Am I missing something really obvious here? John Hornbuckle MIS Department Taylor County School District www.taylor.k12.fl.us<http://www.taylor.k12.fl.us> ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
