In Outlook 2003, recover deleted items for cached mode needs to be enabled via setting the DumpsterAlwaysOn registry key. In Outlook 2007, this key is automatically set.
Regards, Michael B. Smith, MCITP:SA,EMA/MCSE/Exchange MVP My blog: http://TheEssentialExchange.com/blogs/michael Link with me at: http://www.linkedin.com/in/theessentialexchange From: Don Andrews [mailto:[EMAIL PROTECTED] Sent: Friday, November 14, 2008 12:14 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working I've not run into any such problems and I'm in cached mode - best to test in your own environment I think. _____ From: Chris Pohlschneider [mailto:[EMAIL PROTECTED] Sent: Friday, November 14, 2008 5:17 AM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working Most of our Outlook clients are in cached exchange mode. If this mode causes problems with "Recover Deleted Items", then is there anyway around this? _____ From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 5:20 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working Cached Mode can effect the items in Deleted Items retention. Are you in Cached mode? XCLN: How to Recover Items That Have Been Hard Deleted http://support.microsoft.com/default.aspx?scid=kb;en-us;246153 From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:01 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working not sure about the reboot... but probably. _____ From: Chris Pohlschneider [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 4:38 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working Ok, I do not have the bottom option checked. I will check that option and I assume that I have to restart the exchange services for this to take effect? _____ From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 4:28 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working Right-click on your "first storage group" > Properties > Limits Should look like this... _____ From: Chris Pohlschneider [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 4:21 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working It appears that I have a strange thing going on with this. I am not able see anything in the "Recover Deleted Items section" when I delete an e-mail out of the deleted items or do the SHIFT+delete on an e-mail. I do have the reg key applied to my client PC and have restarted outlook and also restarted my PC. _____ From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working One other thing... The nice thing about the reg hack is that if you have permissions to other mailboxes, just enable it on your PC. Then, you can open other mailboxes in your Outlook (Tools>email accounts>next>change>more settings>advanced>add) and recover people's deleted items for them. _____ From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:51 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working You just need to enable this reg hack on a client that has outlook installed. Then, that client can "recover deleted items" from ANY folder, even those that were "shift-deleted". Also, if you enable this reg hack today, you will still be able go back 7 days. _____ From: Chris Pohlschneider [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:30 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working I would like to have the recover deleted items to be able to retain e-mails for 7 days that were deleted using SHIFT+delete. I am assuming the reg key would fix that? I am assuming the reg key needs to be added to the server in order to make this work? _____ From: David Mazzaccaro [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:27 PM To: MS-Exchange Admin Issues Subject: RE: Recover Deleted items not working The "recover deleted items" only works on items that were in the "deleted items" folder. (Unless you have the reg key on) So you have to open the deleted items folder, then click on "recover deleted items" to get back items that were in the deleted items folder over the last 7 days. _____ From: Chris Pohlschneider [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2008 3:04 PM To: MS-Exchange Admin Issues Subject: Recover Deleted items not working Hello, I am having an issue where the Recover Deleted items section in outlook is not storing e-mails that have been deleted. I checked the Exchange Server and I have deleted items to be set to keep for seven days. I have read articles about a registry key for DumpsterAlwaysOn, but figured I did not need that on the Exchange Server since I have the option to keep deleted items for 7 days. I do not have the option selected for "Do Not Permanently delete mailboxes and items until we the store has been backed up." Any help would be appreicated with this. Exchange 2003 SP2 Windows Server 2003 SP2 Chris Pohlschneider Network Administrator [EMAIL PROTECTED] 937-494-2559 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
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