Josh, We saw a similar issue when we started testing an upgrade to the Office 2007 products. The free/busy issue cleared itself in a day or two for the affected clients however we called Microsoft because we wanted to avoid the problem when we rolled out to the rest of our clients. They recommended this hotfix MSKB 957692 (link is below). None of the issues described in the article matched up with what we were experiencing but our first test with the fix was successful. We are adding this to our deployment for the rest of our clients.
http://support.microsoft.com/kb/957692/ Thanks, Peter Dahl. From: Boggis, Josh [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2008 12:17 PM To: MS-Exchange Admin Issues Subject: RE: Bizarre free/busy with Outlook 2007 Autodiscover is working since I was able to use it to autoconfigure a client, and that client could then use free/busy. I don't understand why it works in one case and not another. From: Eric Woodford [mailto:[EMAIL PROTECTED] Sent: Friday, November 21, 2008 11:42 AM To: MS-Exchange Admin Issues Subject: Re: Bizarre free/busy with Outlook 2007 Outlook 2007 when connected to Exch 2007 attempts to use Autodiscover services to pull f/b info from the remote calendar. If Autodiscover is not setup, it won't be able to connect to pull info. If your Autodiscover isn't setup, you may want to consider pushing the reg-hack to pull from e2k3 f/b system folders. On Fri, Nov 21, 2008 at 7:30 AM, Boggis, Josh <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Setting up an Exchange 2007 system in a test environment that already has Exchange 2003. Created a mailbox on 2007, able to go into OWA and look at other peoples free/busy without a problem. Use outlook 2007 on a newly created profile (done manually), and free/busy isn't available. Recreate the profile using the autodiscover feature, and free/busy works fine. What is the deal here? I thought autodiscover was configured incorrectly, but if it is able to create the profile and then free/busy works, then it must be set up correctly. Outlook 2003 works fine. What am I missing here? This communication is confidential and may be legally privileged. If you are not the intended recipient, (i) please do not read or disclose to others, (ii) please notify the sender by reply mail, and (iii) please delete this communication from your system. Failure to follow this process may be unlawful. Thank you for your cooperation. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
