Ben,

In a nutshell that is what their tech support said.  

Eric

-----Original Message-----
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Wednesday, December 31, 2008 6:58 PM
To: MS-Exchange Admin Issues
Subject: Re: Bulk mail services?

On Wed, Dec 31, 2008 at 2:17 PM, Eric Wittersheim
<ewittersh...@aasmnet.org> wrote:
> It is not sending the email.  The errors happen when you are editing
your
> messages/emails.

  It sounds like CC is tracking web user sessions by IP address, at
least in part.  Since you're all going through the same proxy server,
you all appear to have the same IP address to them.

  This is bad web programming, of course.  They should be using a
cookie, or HTTP form fields, or something else to track state.  But
bad web programming is the rule, not the exception.

  You might be able to work around their defects by using multiple
public IP addresses and doing something to make sure that each session
comes from a different IP address.

  Myself, I'd just tell them they either fix their software or you
take your business elsewhere.  There's lots of competition in this
market; don't reward bad service with repeat business.

-- Ben

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