Thanks for all the replies. I was mistakenly searching for a technical answer. The problem with trying to diagnose a problem over the phone is it is easy to assume they are doing certain things right. I went to her site today and found she had failed to type in the correct URL! Problem solved.
Curt > -----Original Message----- > From: Jim Dandy [mailto:jda...@asmail.ucdavis.edu] > Sent: Tuesday, February 03, 2009 3:46 PM > To: MS-Exchange Admin Issues > Subject: OWA - can't log on > > I have a user that can't log on via OWA on one computer but she can log > on from a different computer. When she tries to log on she gets > > You cannot be logged on to Outlook Web Access. Make sure your > domain\username and password are correct and try again. > > Are there some particular settings in IE that she may have turned off > that are required? Can anyone think of some other reason for this? She > is the only one that is having trouble and only from that one computer. > > Thanks for your help. > > Curt > > ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ > ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~