Coming in through VPN?  Looks like http is coming through okay, could it
be a firewall issue on his home system blocking email?

________________________________

From: Chris Blair [mailto:chris_bl...@identisys.com] 
Sent: Wednesday, February 11, 2009 12:54 PM
To: MS-Exchange Admin Issues
Subject: Outlook Login problem



Having some problems with an Exchange user. We are running Exchange
2007, with the all updates. The day started out by this user (our CEO of
course) not being able to login to Outlook at home using Outlook
Anywhere. Next we tried OWA, which gave an error saying it couldn't open
the mailbox. 

 

I ended up deleting his AD account, creating a new user with the same
name and then reconnecting the Exchange mailbox to the new account. This
then allowed him to login to OWA, but not Outlook. Outlook continues to
prompt for a username and password. I then type in his AD credentials,
and after a second the login box pops back up.

 

I have tried different version of Outlook, 2000, XP, 2003, and 2007, all
prompt for a username and password.  No matter what I enter it always
comes back to a login prompt. 

 

Thanks!

 


 


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