Make sure the service account has receive as and send as permissions on each account that has a BB.
On Wed, Jul 8, 2009 at 8:01 AM, Brumbaugh, Luke < luke.brumba...@butlerahs.com> wrote: > I had to change the service account on a blackberry enterprise with > exchange 2003 on sbs2003. > > After following about 10 pages of instructions and fighting the > troubleshooting, I finally got mail to go through. > > I ran iesmtest and finally gave the service account full permission on > mailboxes. I would add create, run test, add delete, run test and click 1 > permission at a time, till finally I just gave full so that the test could > create a folder and delete it. > > > > Now they can’t reply or send email from their blackberries. I resent > catalog as well and had them reset the phones. > > > > Any ideas? > > > > *From:* John L. Pritt [mailto:jlpr...@martinpainting.com] > *Sent:* Wednesday, July 08, 2009 8:30 AM > *To:* Luke L. Brumbaugh; Brumbaugh, Luke > *Subject:* Blackberry > > > > Luke > > > > John Martin and Myself can’t send emails from our phones. The calendar > function is now working with Outlook. > > > > Emails are showing up to our phones and can be deleted. We just can’t send > or reply to emails. > > > > The reset email never showed up in my inbox. > > > > John > > > > *Martin Painting & Coating Co.* > > jlpr...@martinpainting.com > > Office (614) 875-8733 Ext. 317 > > Cell (614) 560-7289 > > > > > > > > ********************************************************************** > > CONFIDENTIALITY NOTICE: The information transmitted in this message is > intended only for the person or entity to which it is addressed and may > contain confidential and/or privileged material. Any review, retransmission, > dissemination or other use of this information by persons or entities other > than the intended recipient is prohibited. If you received this in error, > please contact the sender and destroy all copies of this document. Thank > you. > > Butler Animal Health Supply > > ********************************************************************** > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke
