well, i wouldn't limit it to "a pst file". It could be Outlook Express, Windows Live Mail, Eudora, Mac Mail, etc. etc. etc. -- anything that reads their Exchange account, downloads the message, and then deletes it.
Turn off external non-MAPI access and see what happens. [This is easy to do in Exchange 2007+] ________________________________ From: Don Ely [don....@gmail.com] Sent: Wednesday, October 21, 2009 2:55 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Web Acces - No emails in Inbox I've only seen that when people thought the messages were being delivered to the "mailbox", but instead were being delivered to a PST file... Something to try... Shut down Outlook on users PC. Send user an email. Open OWA. Do you see the message? On Wed, Oct 21, 2009 at 11:52 AM, Margo <margo.bla...@dcc-cdc.gc.ca<mailto:margo.bla...@dcc-cdc.gc.ca>> wrote: Weird OWA issue here. Exchange 2003 OWA, can log in without issue (IE6), but no emails are showing in the Inbox even though there are many read/unread there as showing up in Outlook 2003. No rules are applied and the mail is being delivered to this individual's mailbox. This just happened today - yesterday it was ok. Has anyone seen this before? Many thanks! Margo
