Usually you have to have that cert installed in the Trusted Root Authorities, if his profile or machine changed or the cert changes you can get problems like this
I tend to get people to check they can access webmail with no certificate errors in IE to verify the cert is okay Cheers Duncan On 20/01/2010, at 8:48 AM, Doug Rooney wrote: > Stm.sonomatile.local is what the machine is called internally, > webmail.sonomatilemakers.com is the external address, and yes we updated it > end of Dec. > An outside VAR set this up for us originally. > > Thank You > ~Doug Rooney > Sonoma Tilemakers > IT Manager > 7750 Bell Rd. > Windsor Ca, 95492 > (707) 837-8177 X211 > (707) 837-9472 FAX > i...@sonomatilemakers.com > > > > From: Richard Stovall [mailto:richard.stov...@researchdata.com] > Sent: Tuesday, January 19, 2010 11:45 AM > To: MS-Exchange Admin Issues > Subject: RE: Outlook using RDP over HTTP issue > > Your SSL cert is a little wonky. (Issued to stm.sonomatile.local, issued by > webmail.sonomatilemakers.com, valid 8/27/09 through 8/27/10). Did you > change it recently, or since your user was last able to connect? (On a side > note, can you even store an exception for a mismatch between the site and > that to which it was issued?) > > From: Doug Rooney [mailto:d...@sonomatilemakers.com] > Sent: Tuesday, January 19, 2010 2:33 PM > To: MS-Exchange Admin Issues > Subject: Outlook using RDP over HTTP issue > > I have a remote user that uses Outlook – RDP over HTTP, and it worked for a > while, Now it does not work. > He can ping us (webmail.sonomatilemakers.com) but when he connects using > Outlook he gets errors when doing a send and receive. (See below) > And when he tries using a browser and web mail, he get “Unspecified Error” > Any thoughts? > > <image001.png> > > Thank You > ~Doug Rooney > Sonoma Tilemakers > IT Manager > 7750 Bell Rd. > Windsor Ca, 95492 > (707) 837-8177 X211 > (707) 837-9472 FAX > i...@sonomatilemakers.com > > >