Is there an AV or spam scanning solution in front of your Exchange server that may be blocking the message?
From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:25 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Nothing in the Event Logs. I'll enable SMTP logging and will ask the sender to send the message again. Kyle B. Plummer ________________________________ From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, March 10, 2010 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Look at the even log for the server where that mailbox resides. If nothing is there then turn up the SMPT logging and look at the actual smtp transaction and see what it says. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. <mailserver #5.2.1> I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us.
