Thanks for everyone's help. I've got it working internally in a test environment.
I created a user and set up a server side rule using Outlook to create the auto-response. I created a transport rule that adds the group as a recipient to all emails addresses to this certain user. The auto-responses are working and the emails are being delivered to the group. The one piece I've yet to resolve is sending auto-responses outside of the organization. I'm googling that now... Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax ________________________________ From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, August 11, 2010 1:45 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email Good point. Name the mailbox user 'HR Distribution List' and hide the other. The extra deliver too on the mailbox properties and the auto responder should work server side. I didn't send it because I figured there had to be a cleaner way. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, August 11, 2010 3:12 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email Since it's a mailbox, you could use a server side rule. What could be potentially confusing is that it's going to show up in the address books as a user, and not a distribution list. You'd want to hide the actual distribution list to keep people from sending to it directly and by-passing the auto-responder. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 2:03 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email That would work too (why wouldn't you have the guts to send it? It's a good idea.). It does have a potential downside - you'd have to leave a copy of Outlook open to that mailbox to process the client-side rule...In Outlook 2010 with multiple mailboxes, that's not a problem. In earlier versions, it might be. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, August 11, 2010 2:57 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email Ok, I got one but didn't have the guts to send it. Change the DL to a mailbox and setup the auto-responder. Have the mailbox also deliver to a new DL with the original members. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 2:50 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email That's a pretty good "think outside the box" solution. :) Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, August 11, 2010 2:07 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email If it's Exchange 2007 or 2010 I think you could make a transport rule and a scheduled task work. Use the transport rule to log an event, and an event-triggered scheduled task to send the email. It's kind of Rube Goldberg, but it's cheap. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 12:56 PM To: MS-Exchange Admin Issues Subject: RE: Auto-respond to a distribution group email I don't think you can do that with a server-side mailbox rule (at least I can't see a way), and I know you can't do it with a transport rule. You should be able to set it as a client-side rule (When Message Arrives, Sent To <distribution list in contacts>, Reply With Specific Message); but I don't see a way to set the "From/Send-As" for the distribution list. I think you may need to check out www.ivasoft.biz<http://www.ivasoft.biz> and/or www.mapilabs.com<http://www.mapilabs.com> or pull out your PowerShell editor and start coding... Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 11, 2010 1:44 PM To: MS-Exchange Admin Issues Subject: Auto-respond to a distribution group email I need to set up an auto-response to emails sent to a distribution group. Is there a way to set this up directly on the group? I've tried to set it up using a single user in the group, but the responses aren't sent. 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