A heads-up to those of you using retention tags and personal archives in Exchange 2010. Here's the behavior we've seen:
1. You use Outlook 2010 to modify the retention tag on a folder in your personal archive (can be found by bringing up the properties of the folder, clicking the 'Policy' tab, and changing the 'Folder Policy' setting to a personal tag included in the retention policy created on the server and applied to you). 2. The Managed Folder Assistant runs against your mailbox/archive. 3. You view the properties of the folder and find the retention tag has been set back to its previous value. You will see this behavior if the folder in your personal archive whose retention tag you attempted to modify also exists in your mailbox and at least one of the following cases is true: * A default policy tag is included in the retention policy applied to your mailbox * You applied a personal tag to the folder in your mailbox which has the same name as the folder in your archive >From an Exchange server perspective, the behavior of the Managed Folder >Assistant seems to make sense. It seems important to carry forward the >retention policy applied on a folder in your mailbox to the folder in your >archive. However, the problem (in my humble opinion anyway) is that Outlook >2010 should not allow you to modify the retention tag on the folder in your >archive when the conditions I described exists. This can become a big problem >if, for example, you have someone who unwittingly changes the retention tag on >a folder in their archive to one which never deletes the items in that folder. > However, if that folder also exists in their mailbox and they don't change >the tag there, it is set back to its previous value. Now, if you have a >default tag which deletes items older than 1 year...well I'm sure you can see >how this could come back to bite an Exchange admin. We opened a support call on this issue, but were told that there are no plans to address it unless MS receives more complaints or if we can prove financial hardship due to it. I wonder if me losing my job because the policy I set up unwittingly removes the head honchos messages counts as financial hardship? Just wanted those of you who may be affected by this aware and also...does anyone know of a place we can provide suggestions/feedback directly to the developers of Exchange and Outlook? I didn't get a sense from support that they were going to pass along my suggestion that this be changed. ----------------------------------------------------------------------- Shawn Beckers Sr. System Administrator College of St. Benedict/St. John's University Collegeville, MN * sbeck...@csbsju.edu<mailto:sbeck...@csbsju.edu> --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
