If i do a tracking with the sender i see that the user is Cc'd but if i do a tracking only looking for messages send to the user in question i do not see that email in the results. Thats what puzzles me...
On Mon, Apr 18, 2011 at 4:37 PM, farooq.ahmed <farooq.ah...@aku.edu> wrote: > Junk mail folder or any other folder of that particular user > > > > *From:* Al Rose [mailto:arose...@gmail.com] > *Sent:* Monday, April 18, 2011 7:35 PM > *To:* MS-Exchange Admin Issues > *Subject:* Email lost in translation > > > > Hi all, > > > > I am troubleshooting a case where an email has been sent to multpile > recipients, most of them have succesfully received it but a particular user > complained he has not. > > > > I went to the tracking center and did a search on that email, the weird > thing is that i see that the email has been delivered to all recipients > except this particular one. > > > > The original message (looking from Outlook) shows the users in the Cc field > and the tracking logs shows that the recipient was indeed cc'd but looking > at the message history i see that the email has not being delivered to that > user (The user is local to our Exchange ORG, i dont see any messages of type > SMTP: Message Delivered Locally to....)and that no NDR was generated. > > > > > > Any clue?... > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > ------------------------------ > > This e-mail may contain information that is privileged or confidential. If > you are not the intended recipient, please delete the e-mail and any > attachments and notify us immediately. > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
