Hi everyone, I've been asked to look if there is any easy way to implement a random email sample being forwarded to a person's line manager. The background is for customer service monitoring.
The idea is that Jane sends 10 emails in a day and that 2 of those emails get automagically forwarded (hub transport) to her manager (the one specified in Active Directory). This needs to be achieved on the server with no interaction from the end user (Jane) and applied to a certain group of users (which can change daily). This is on Exchange 2007. Copy of email is not a problem with Hub transport rules but * how could you do it for a random selection and not each email that Jane sends? * how can it automatically go to the Manager in AD (and change when the manager changes)? Regards [cid:[email protected]]<sip:[email protected]> Tobie Fysh http://www.freebridge.org.uk http://twitter.com/Freebridge http://www.facebook.com/pages/Kings-Lynn-United-Kingdom/Freebridge-Community-Housing/192690183387?v=box_3 This e-mail (including any attachments), is confidential and intended only for the use of the addressee(s). It may contain information covered by legal, professional or other privilege. If you are not an addressee, please inform the sender immediately and destroy this e-mail. Do not copy, use or disclose this e-mail. E-mail transmission cannot be guaranteed to be secure or error free. The sender does not accept liability for any errors or omissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard copy version. Freebridge Community Housing Ltd is a Charitable Industrial and Provident Society - Reg No IP29744R Registered with the Housing Corporation - No L4463. VAT Registration Number 860762121 Freebridge Community Housing, Juniper House, Austin Street, Kings Lynn, Norfolk PE30 1DZ This email message has been scanned for viruses by Mimecast. Mimecast delivers a complete managed email solution from a single web based platform. For more information please visit http://www.mimecast.com --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
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