It sounds like there is an MX record set up for the domain you're trying to send to (say it's xyz.com), only the mail server at the corresponding IP address is saying, "xyz.com? I don't accept mail for that domain." /bounce
Probably not you or your smarthost's problem, provided the rest of your outbound mail is working fine. On Aug 9, 2011, at 6:10 PM, "Jimmy Tran" <jt...@teachtci.com> wrote: > This is the exact error I got in the bounce back > > “<sl.teachtci.com #5.5.0 smtp;550-sl.teachtci.com [216.0.71.76] is currently > not permitted to relay through>” > > From your link, the 550 would mean the mailbox is unavailable. How could > that be when I was able to send the email through? Could me be a DNS issue > on the recipients' end? It sounds like I'm in the clear here and the > recipient needs to get their side fixed? > > Jimmy > > > > -----Original Message----- > From: Kurt Buff [mailto:kurt.b...@gmail.com] > Sent: Tuesday, August 09, 2011 3:35 PM > To: MS-Exchange Admin Issues > Subject: Re: not permitted to relay... > > This is not an Exchange issue. > > If the email made it to the smart host and was rejected during > transmission from the smart host to the recipient's mail server, then > it's something else. > > If you put in the entire reject message from the recipient's mail > server, you'll have a better chance of finding out what the cause is. > The ESMTP code 5.5.0 should come with a sub-code that tells you more > specifically what the problem is, which could be, among other things, > that the recipient's mailbox is full, or unavailable, or something > else entirely. > > As a help, here's a decent page listing some of the codes and what they mean: > http://www.google.com/support/appsecurity/bin/answer.py?hl=en&answer=134416 > > Kurt > > On Tue, Aug 9, 2011 at 08:27, Jimmy Tran <jt...@teachtci.com> wrote: >> The user is sending via HTML. Exchange is forwarding to a smarthost we have >> that handles outgoing SMTP. We do have message tracking and it does >> indicate it was forwarded to our smart house via smtp.. >> >> >> >> Jimmy >> >> >> >> From: Orland, Kathleen [mailto:korl...@rogers.com] >> Sent: Monday, August 08, 2011 2:22 PM >> To: MS-Exchange Admin Issues >> Subject: RE: not permitted to relay... >> >> >> >> Is the user sending in plain text, rich text, or HTML? Have you enabled >> message tracking? >> >> >> >> From: Jimmy Tran [mailto:jt...@teachtci.com] >> Sent: Monday, August 08, 2011 5:12 PM >> To: MS-Exchange Admin Issues >> Subject: not permitted to relay... >> >> >> >> Hi All, >> >> I have one specific user who gets the “<sl.teachtci.com #5.5.0 >> smtp;550-sl.teachtci.com [216.0.71.76] is currently not permitted to relay >> through>” error. I sent a few test emails and the recipient was able to get >> them ok. This sounds like the recipients’ mail servers could be blocking >> that particular user? Does anyone have any suggestions I could try. I don’t >> think this is an issue on my end. We are on Exchange 2003. >> >> >> >> Thanks, >> >> Jimmy >> >> >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe exchangelist >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe exchangelist >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist This e-mail and any files transmitted with it are confidential, are intended solely for the use of the addressee, and may be legally privileged. If you have received this e-mail in error, please notify the sender immediately; disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
