As an addendum to this problem, removing the device via OWA does not always fix the issue. The device does not show up when running the activesyncdevicestatistics command either. It is like the user is stuck in limbo on a single device.
Kevin From: Sharp, Kevin [mailto:kevin.sh...@usask.ca] Sent: Thursday, August 11, 2011 2:58 PM To: MS-Exchange Admin Issues Subject: i-pod and i-phone weirdness Hi: Following a migration from 2007 to 2010, we are getting periodic reports of i-devices (phones, pods, and pads) not being able to get email via activesync...they just quit working. (they worked after the migration). The user can use another i-device to connect, other people can use the failing i-device to connect to their email accounts via activesync, but the original user cannot connect to their account using activesync on the failing device. Removing the device from OWA's mobile configuration seems to fix it, but I'm wondering what the road block might be. Any ideas? Thanks Kevin --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
