As far as we can tell, it is all plain text messages, both external and internal. Internal messages come from outlook (in almost all cases).
Mark From: Senter, John [mailto:john.sen...@etrade.com] Sent: Tuesday, October 04, 2011 10:58 AM To: MS-Exchange Admin Issues Subject: RE: Missing Text in messages Is this for all plain text messages or from certain senders? Does it happen when a plain text message is sent from Outlook? From: Maglinger, Paul [mailto:pmaglin...@scvl.com]<mailto:[mailto:pmaglin...@scvl.com]> Sent: Tuesday, October 04, 2011 12:17 PM To: MS-Exchange Admin Issues Subject: RE: Missing Text in messages We have noticed this problem on and off with Outlook 2003 on Exchange 2003. We also read the items on AV, but we also found a link to Outlook rules. People that had rules moving email items to personal folders were more likely to see this. If they changed the rules to point to sub-folders under the Inbox, the problem went away. It also seemed to be more of a problem to user that had quite a few rules compared to those that had 5 or so. -Paul From: Reimer, Mark [mailto:mark.rei...@prairie.edu]<mailto:[mailto:mark.rei...@prairie.edu]> Sent: Tuesday, October 04, 2011 10:14 AM To: MS-Exchange Admin Issues Subject: Missing Text in messages We are in process of moving from E2K3 to E2K10. One thing we have noticed is plain text messages are missing the body of the message. HTML (and I think RTF) messages are fine. Clients are Outlook 2003 and 2007. No AV on the server (except manual scan of OS, DB's are not touched). After some Googling, it appears that AV could be causing this. We did disable the AV email checking on the client, and unchecked the AV Exchange Client extension (in Add-ins), and that seems to have solved the problem. Our current AV is F-prot, by Frisk (based in Iceland). I've heard some other AV's have this issue. Have other people seen this? Other possible solutions? Bigger question. Does anybody see a problem with leaving the setup this way? The AV is set to check file activity (when a file is accessed, the file is checked by the AV), so are we safe enough? If this is not really an acceptable solution (disable email checking on the AV), is Viper (or other AV's) a possibility (i.e., they don't have this issue)? Thanks in advance. Mark --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
