i had a call last week from a client who i had installed server 2008 / exchange 
2010 SP1 for a couple of months ago

he had rebooted the server and stated e-mail was not working

i logged on remotely to see that all of the MS Exchange services were set to 
disabled and that the IIS and IISadmin services were disabled too

i re enabled all of the services and rebooted the server

this has brought up MS Exchange so that they can connect via Outlook in the 
office and MS Exchange Management Shell is working too

however OWA is not working giving these messages:

Outlook Web App didn't initialise. If the problem continues, please contact 
your helpdesk.
Couldn't find a base theme (folder name=base)

--------------------------------------------------------------------------------

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with 3 image placeholders with red crosses

searching Google i suspect that the server has been power cycled whilst an MS 
Exchange updates was in progress. this is mostly confirmed by the local 'IT' 
person saying that he pushed the power button as the server 'hung' on applying 
updates after asking the server to reboot

questions:

is it possible to work out if an update has been interrupted and which one? i 
have done a quick scan of the event viewer logs but nothing jumps out at me?

is it possible to 'unpick' an interrupted update? is this advisable

their emails are not backed up on a daily basis though i did implement a weekly 
backup of the MS Exchange databases in order to commit the logs. this backup 
appeared to complete successfully on Saturday evening

I'm on site tomorrow to try to resolve the non working OWA issue and would 
appreciate any heads up or advice from people who may have experienced this 
previously

thank you

Laurence
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