Have you tested the /resetnavpane switch?
Not sure what O/S you're using but open Outlook with that switch. See if that helps at all. Otherwise, check for a KB. From: Sobey, Richard A [mailto:[email protected]] Sent: Thursday, November 24, 2011 10:38 AM To: MS-Exchange Admin Issues Subject: RE: Outlook favourite folders Is there any reason why this behaviour would be consistent with only a subset of Public Folders? I added a test Calendar and that stays in the list, whereas the real Calendar is still disappearing between restarts! Richard From: [email protected] [mailto:[email protected]] On Behalf Of Sobey, Richard A Sent: 24 November 2011 14:54 To: MS-Exchange Admin Issues Subject: RE: Outlook favourite folders I've just applied SP3, but no dice. I've managed to find that it's my username.xml file that's causing the problem. I can delete the file, start Outlook, switch from Calendar to Mail and back to Calendar again, and the shared folder will magically reappear. When Outlook gets closed down, username.xml is regenerated, and then I cannot view the shared folder without adding it again, or closing Outlook and deleting username.xml. I cannot reproduce the problem with Outlook 2010, so at least we've got a known workaround. Harrumph! Richard From: [email protected] [mailto:[email protected]] On Behalf Of Michael B. Smith Sent: 24 November 2011 14:33 To: MS-Exchange Admin Issues Subject: RE: Outlook favourite folders That SOUNDS like a problem with Outlook 2003 that was supposed to be fixed by SP1 UR6. But I've not heard of it affecting Outlook 2007. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Sobey, Richard A [mailto:[email protected]] Sent: Thursday, November 24, 2011 8:51 AM To: MS-Exchange Admin Issues Subject: Outlook favourite folders Hi all, I wouldn't normally bring this up but I think we've got an issue that may be caused by some recent patches. I'm really not sure, but I'm hoping you folks are setting similar symptoms. Outlook 2007, SP1 or SP2 I've seen so far. If you try and open a shared Calendar from the Outlook Shared Calendars list, the entry on that list just disappears. You then have to open the Calendar again and it will correctly open, display and be persistent on the Shared Calendar list. Then, when Outlook is restarted, the same behaviour happens again. I've had an abnormal number of customers reporting this problem, and it seems to have started sometime around the middle of this month. Does this sound familiar to anyone else? Cheers Richard --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
