Yep, configured the account as "Microsoft Exchange ActiveSync", and no errors 
during the creation. It gives me a couple of prompts about needing to allow 
device management, etc.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: Heaton, Joseph@DFG [mailto:jhea...@dfg.ca.gov]
Sent: Thursday, July 05, 2012 3:15 PM
To: MS-Exchange Admin Issues
Subject: RE: Semi-OT: Misbehaving ActiveSync client

Odd, I'm using the Galaxy Nexus, with 4.04 and it's working fine.  You've 
created the account on the phone as a Corporate account, correct?  And does the 
phone give you any errors when creating?

Joe Heaton
ITB - Enterprise Server Support

From: Damien Solodow 
[mailto:damien.solo...@harrison.edu]<mailto:[mailto:damien.solo...@harrison.edu]>
Sent: Thursday, July 05, 2012 11:53 AM
To: Heaton, Joseph@DFG; MS-Exchange Admin Issues
Subject: Semi-OT: Misbehaving ActiveSync client

I recently swapped out my BB for a new Android; the Galaxy S3 running Android 
4.04, and setup an account for my Exchange system.

Problem is, it doesn't sync. We have a number of other Android users working 
ok, but none of the other partnerships are with this model.

When I create the account, it does the auto-discover properly and the 
partnership gets created, I can see the information with get-activesyncdevice.
Normally DeviceAccessState shows Allowed, but periodically it will be Blocked 
with DeviceAccessStateReason as Policy.

I created a test policy and assigned it to just my account and made it as 
open/permissive as possible but it will still occasionally show blocked, and I 
don't get any data synced. I've gathered the ActiveSync logs from ECP, but it 
hasn't said anything productive.

Any ideas what might be going on or how to help narrow it down?

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu<http://www.harrison.edu/>


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