A tenant has the capability of doing normal pings, rpcpings, and HTTP probes to test office365 uptimes as well as track performance.
I recommend it. From: Kat Aylward Langan [mailto:messagel...@gmail.com] Sent: Tuesday, July 24, 2012 11:35 AM To: MS-Exchange Admin Issues Subject: Re: Office 365 Historical Uptime/Outages This is the response from my TAM: Unfortunately there is no specific site for users to view the historical uptime but you can contact me and I can share the general Office 365 Uptime Report with you if under NDA and could use manual calculations to try and determine your uptime. So in general, they can provide general statements, but for specifics, you have to be under NDA and then they can drill down for the General Office 365 Uptime report. Hope that helps. On Tue, Jul 24, 2012 at 1:05 AM, Tomo <t...@london.edu<mailto:t...@london.edu>> wrote: Here's a couple of articles from TheRegister relating to outages that have affected EU live@edu/BPOS/O365 services that I can remember. http://www.theregister.co.uk/2011/08/10/microsoft_bpos_credit_note/ http://www.channelregister.co.uk/2011/09/09/microsoft_cloud_outage/ There can be geographical significance in outages and impact - for example customers in Europe typically sign O365 contracts that determine that their data is physically stored in Europe for Data Protection reasons. _________________________________ Tomo | Senior Infrastructure Engineer - Networks, Telecoms & Security. Direct line +44 (0)20 7000 7777<tel:%2B44%20%280%2920%207000%207777> | Email t...@london.edu<mailto:t...@london.edu> www.london.edu<http://www.london.edu> | London experience. World impact. Connect with us: [Description: Description: twitter.jpg] <https://twitter.com/LondonBSchool> Follow us on Twitter<https://twitter.com/LondonBSchool> [Description: Description: facebook.jpg] <http://www.facebook.com/pages/London-United-Kingdom/London-Business-School/14027365105> Become a fan on Facebook<http://www.facebook.com/pages/London-United-Kingdom/London-Business-School/14027365105> From: Kat Aylward Langan [mailto:messagel...@gmail.com<mailto:messagel...@gmail.com>] Sent: 23 July 2012 23:33 To: MS-Exchange Admin Issues Subject: Re: Office 365 Historical Uptime/Outages Most likely, you cannot. The only "guarantee" you receive is the SLA of 99.9% uptime (http://www.microsoft.com/en-us/office365/mstore-uptime.aspx) but since the cloud is distributed, the concept of downtime has many different faces. * Downtime for a server might have Zero impact on end users due to failover capabilities. * Downtime for a service might impact MANY customers but would be considered a % of the total hours that customer has service for that month/year. * Downtime for a Customer is where you might have some leverage to get numbers, and I have requested my O365 TAM to help me figure that out, but as of now, I don't have the answer... Kat On Mon, Jul 23, 2012 at 3:22 PM, Eric <seag...@gmail.com<mailto:seag...@gmail.com>> wrote: Where can I find the historical uptime and outages for Office 365? Thank You, Eric --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist -- Kat Aylward Langan --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist -- Kat Aylward Langan --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
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