We have some service techs who only use their email on smart phones. So they do don't receive any notificatiion that their passwords are about to expire. Do you have any suggestions as to ways to best manage this? We have considered * setting their accounts to have passwords never expire * to set their accounts so that we send an email out 10 days prior and they have to log on somewhere using OWA, * we have looked at whether there is a URL to send to my mobile users so they can reset their email passwords before they expire using a version of this page that's optimized for a mobile screen. Is there such a version?
Currently we came up with this plan but I am sure there are better ideas out there: 1. Send out an email with a temporary password and instructions for changing password, to be used the next day. 2. Overnight, manually reset each user's password to standard issue password 3. Next day, user will have to open yesterday's email and click on a link to take them into a page where they can reset their password. (They will have to create a new password at this point, and remember it.) 4. They will then have to open their Android email application, go to Settings, and enter their new password. 5. In six months, send them an automated email prompting them to reset their password. 6. User will have to remember their expiring password (which they haven't used in six months) before they can enter a new password. Thoughts? Thanks, Alice --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
