An issue having an effect on the service? Or is the issue affecting the service?

Either way, yup very bad.

From: bounce-9580978-8066...@lyris.sunbelt-software.com 
[mailto:bounce-9580978-8066...@lyris.sunbelt-software.com] On Behalf Of Tobie 
Fysh
Sent: 08 February 2013 21:18
To: MS-Exchange Admin Issues
Subject: FW: Service Effecting Issue

Looks like there's another reason to tell end users to not upgrade to IOS 6.1

(terrible use of English in the subject line though!!)

Regards
Tobie

Sent from my Windows Phone
________________________________
From: Noel, Sarah, Vodafone UK<mailto:sarah.n...@vodafone.com>
Sent: ‎08/‎02/‎2013 20:10
Subject: Service Effecting Issue
Hello

You are receiving this email because your Vodafone Account Manager has 
nominated you as a crisis contact within your organisation.

I have been asked to forward on to you for your awareness the following message 
regarding a current service effecting issue for some customers.

We’re aware of an issue caused by Apple iPhone 4s handsets that have been 
upgraded to iOS 6.1 which impacts performance on 3G. Some customers may 
occasionally experience difficulty in connecting to the network to make or 
receive calls or texts or to connect to the Internet. Apple is working on a 
solution to their software issue. These connection problems are intermittent. 
While Apple’s investigations continue, we would recommend that anyone who has 
not yet installed iOS 6.1 on their iPhone 4s should delay doing so until Apple 
has confirmed that the problem has been fixed.

Due to the nature of the iOS software fault, if there is a significant number 
of iPhone 4s handsets connecting to the network in a specific area, this can 
cause congestion issues for those users as well as the users of other handsets 
in that area.

Many thanks
Sarah Noel

Enterprise Transformation


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