Thx for replying. I've witnessed mine doing it, sitting right on my desk. A few 
times while recharging, then a few times just sitting there. It could very well 
have rebooted more times than I'm aware of.

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory & Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.org<mailto:dgu...@che.org>
Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.
[cid:image001.jpg@01CE39E0.E097B7E0]

From: Senter, John [mailto:john.sen...@etrade.com]
Sent: Monday, April 15, 2013 1:43 PM
To: MS-Exchange Admin Issues
Subject: RE: A Little OT: BB Z10 Rebooting Issues

I have one on ATT for about a week and noticed it rebooting a couple of times.  
I have in my pocket and thought maybe something was pressing on the button when 
I sat down.  I will have to keep an eye on this to see if it continues to 
happen.

From: Guyer, Don [mailto:dgu...@che.org]
Sent: Monday, April 15, 2013 1:21 PM
To: MS-Exchange Admin Issues
Subject: RE: A Little OT: BB Z10 Rebooting Issues

Thx for the replies. Mine is bone stock, haven't loaded anything on it minus 
the ActiveSync account and the updated software last week.

Two other devices we are testing haven't done it but, like I said, Google 
turned up a lot of others having the issue.

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory & Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.org<mailto:dgu...@che.org>
Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.
[cid:image001.jpg@01CE39E0.E097B7E0]

From: Stefan Jafs [mailto:stefan.j...@gmail.com]
Sent: Monday, April 15, 2013 12:56 PM
To: MS-Exchange Admin Issues
Subject: Re: A Little OT: BB Z10 Rebooting Issues

No we have probably about 15 so far we are in Canada so we have had them for 
about 2 months already, absolutely no problems. We love them. I have Balance 
only on my device so far but it looks good.

On Mon, Apr 15, 2013 at 12:03 PM, Steve Ens 
<stevey...@gmail.com<mailto:stevey...@gmail.com>> wrote:
No, mine works great.  Any apps installed  that might be causing it?  Using 
balance?  Isn't the typing phenomenal?

On Mon, Apr 15, 2013 at 10:49 AM, Guyer, Don 
<dgu...@che.org<mailto:dgu...@che.org>> wrote:
Everyone,

                I've been kicking around a Z10 for a little over a week now and 
it has rebooted itself at least 4 times during that span. Google turned up a 
bunch of complaints/returns due to this. Some of them performed a software 
update that resolved this (mine updated a few days ago and rebooted twice 
since). Some have returned the device multiple times. Anyone else experiencing 
this issue?

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory & Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.org<mailto:dgu...@che.org>
Office:  610.550.3595<tel:610.550.3595> | Cell: 610.955.6528<tel:610.955.6528> 
| Fax: 610.271.9440<tel:610.271.9440>
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839<tel:610-492-3839>.
[cid:image001.jpg@01CE39E0.E097B7E0]


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