Running Exim 4.80 here on CentOS 6.x as a general-purpose ISP MTA for a bunch of virtual users. Most of them use smtps and/or STARTTLS.

Occasionally, I'm seeing messages get stuck in queue because the submitting client program appears to be sending the envelope FROM address enclosed in double-quotes, such as: <"[email protected]">. The resulting message gets injected into the queue with the system's default domain appended, almost as if it's treating the FROM address as username-only and "requalifying" it with the default domain:

(from queue header file - "example.net" is an arbitrary client host, example.org is the user's virtual-hosted domain, and ispmail.example.com is our mailhost) 251P Received: from client-xxxx.example.net ([xxx.xxx.180.178] helo=example.org)
        by ispmail.example.com with esmtpa (Exim 4.80)
        (envelope-from <"[email protected]"@ispmail.example.com>)
        id 1V0VOo-0001p3-9J; Sat, 20 Jul 2013 04:32:30 -0700

This is causing remote receiving hosts to reject the message during relaying attempts, with errors such as:
>>> 501 #5.1.3 Invalid character ('@') in username.
and
>>> 501 #5.5.2 syntax error 'MAIL FROM:<"[email protected]"@ispmail.example.com> SIZE=2850'

Is there a way to display a meaningful error to the client when Exim sees a username with the offending pattern, similar to the first 501 error shown above, or, "501 #5.1.3 Sender FROM address is malformed or has extraneous quotes"? Simply relying on setting sender_unqualified_hosts wouldn't be ideal because the error it shows to the client is too generic. I'd ideally like the client to see an error message that specifically explains that using double quotes in the From address is not permitted.

Is there ever a time when double quotes are actually needed for the local portion of an envelope FROM address?


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