On Mon, 1 Jun 2015 10:45:13 +0100, Gary Stainburn
<[email protected]> wrote:
>One of our business partners is trying to send us automated emails from one 
>one their system, but is failing.
>
>Normal emails from person to person between our companies are working fine.  
>However, every time they try to send a system generated email I get the 
>following error in my logs and they get the email bounced back
>
>2015-05-25 14:02:35 TLS error on connection from <remote_mail_server> 
>[999.9.999.999] (SSL_accept): timed out

If that's the same IP address that the person-to-person mail is coming
from, I suspect it's a NAT setup and the automated mails actually come
from a totaly different internal system which has borked TLS.

If the remote side is remotely cooperative[1], you can try suggesting
to smarthost the automated sende via the system that usually sends
person-to-person e-mail.

Greetings
Marc

[1] pun intended
-- 
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Marc Haber         |   " Questions are the         | Mailadresse im Header
Mannheim, Germany  |     Beginning of Wisdom "     | http://www.zugschlus.de/
Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 621 72739834

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