On 22/12/2022 11:55, Odhiambo Washington via Exim-users wrote:

Try with debugging enabled:

exim -bt -d  gary.stainb...@testserver.com

You will be able to see whether Exim is using the file you think it should
be using or another one.
You will also be able to see the routing information and why the router you
expect to be used is being skipped.
Thanks for this.  Below is the last part of the output which gave my my answer. Somehow, the 'no_more' statement had been included in the psql_aliases router.

pgsql_aliases router declined for g...@sftp.testserver.com
"more" is false: skipping remaining routers
no more routers
g...@sftp.testserver.com is undeliverable: Unrouteable address
    <-- gary.stainb...@testserver.com
search_tidyup called
close PGSQL connection: localhost/exim/exim
>>>>>>>>>>>>>>>> Exim pid=1862 (fresh-exec) terminating with rc=2 >>>>>>>>>>>>>>>>
[root@sftp exim]#


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