Hi All, Thought since I started the complaint this time about mandrake store I thought I should fill you in on what has happened. I had tried the [EMAIL PROTECTED] without getting a response. The other day I worked my way through the mandrake site and found a new address. [EMAIL PROTECTED] I sent to both and got an immediate response back from them. I guess if you use the right emails things do happen. I received an response back from Gene Mar and my order was shipped 2 day air UPS. It arrived last night at about 7:00 P.M. I thought it wasn't going to make it but the UPS driver said holiday shipments mean late hours. I installed last night, clean install, everything worked right out of the box. 8.1 found my lan, my modem, printer, you name it. Fastest install I've ever had. Already played with the KDE desktop and configured it the way I wanted, setup a couple cron jobs, and surfed the net, played some games, and generally felt very satisfied with the process.
Thanks to Gene and the Mandrakesoft team. A good job by everyone and one satisfied customer, even if he did wait a bit for the software. Ron Paul Rodríguez wrote: > > Same here. So what I've decided is that for every release I donate $20. > No big deal, but I give a little back and don't have to wait for the > shipment a month after release. > > -Paul R > > On Tue, 2001-11-27 at 08:06, Klar Brian D Contr MSG SICN wrote: > > I ordered online as well. Trying to support > > Mandrake somewhat. The wait was long, > > service terrible. I ordered the d/l version > > (3cds), took about a month or so. > > The first order came back with a HTML > > page that kmail couldn't read (HA) > > but it stated basically the order didn't > > go through. So I ordered again, well now > > I have 2 copies of the 8.1 3CD set. > > I think I will go back to d/l'ing the iso > > and burn them at the office. > > Needless to say the preordering wasn't worth the wait > > > > Brian D. Klar - CVE > > OTS > > WPAFB > > > > -----Original Message----- > > From: Ron Marriage [mailto:[EMAIL PROTECTED]] > > Sent: Monday, November 26, 2001 2:40 PM > > Cc: [EMAIL PROTECTED] > > Subject: [expert] mandrakestore > > > > > > Hi all, > > > > I was wondering if anyone could give me an idea on the > > delivery times they are having from the Mandrake Store in > > the U.S. > > I ordered a power pack 26 days ago. I've sent two emails to > > their service email address and have not received an answer > > to either. > > I received a confirmation of the order and billing > > information on the same day I ordered online. I've sent > > this info with each request for a status update. > > How do they deliver, (UPS, Fedex ground or air)? > > How long is it taking? > > > > Thanks > > Ron > > _________________________________________________________ > Do You Yahoo!? > Get your free @yahoo.com address at http://mail.yahoo.com > > ------------------------------------------------------------ > Want to buy your Pack or Services from MandrakeSoft? > Go to http://www.mandrakestore.com -- Ron Marriage Homepage http://www.seidata.com/~marriage/ Email mailto:[EMAIL PROTECTED] Linux User Group http://www.seidata.com/~seilug/ Blind Links http://www.seidata.com/~marriage/rblind.html
Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com