* Steve Repo <[EMAIL PROTECTED]> [20080902 21:09]:
> This whole incident has kept the rumors mills very busy and _still_
> there isn't been a responsible response from Fedora.  An update
> (useful) every couple of days on status (what they are working on)
> would help users ..after all this is a "community" distribution? Or is
> it really?

Hmm... I have this conundrum with the customers I handle. Do I piss
them off by telling them every 48 hours (for weeks or months) "Sorry
guys, I don't really have anything to tell you". Or - do I tell them
(as has been done here with Fedora) "Hi there, there's nothing more to
tell you right now, so I'll update you when there is news."

Now, most customers actually prefer the second option. Amazingly,
paying customers seem to have more sense as well, realising that
silence from the last message actually means there is nothing new to
tell.

The tinfoil-hat contingency will of course piss petrol on any bonfire
of rumours just so they can carry on wild speculation and deride the
people actually working on restoring service. There's thanks for
you...

Here's a thought... The rumour-mongers could actually *shut up* for a
change! But I guess a snowflake in Hell have a better odds than that
happening.

> Some users could actually might volunteer to help speed up the process.

They could volunteer, but I doubt they'd be let anywhere near the
servers in question. This is not the time to introduce a plethora of
unknowns into the mix.

/Anders

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