September 20 Service: Learning Techniques in Projecting Good Image of the
Library or Office
August 7, 2009
Dear Friends and Colleagues:
The
Ortigas Center Library Consortium (OCLC) Inc. in cooperation with Rizal
Technological University would like to invite you to a forum on
¡§Service: Learning Techniques in Projecting Good Image of the Library
or Office¡¨ on September 20, 2009 (Sunday) from 9:00¡V11:00 a.m. It
will be held at SMX Convention Center (MOA). OCLC has applied for CPE
points.
The forum has the following objectives:
„| To know how to deal with innate / angry clients
„| To learn the techniques in motivating the customers to avail services of the
library or office.
„| To maintain goodwill relationships with customers
Resource speaker: Dr. Felipe Torres, Executive Director of Training Center,
Gokongwei Brother¡¦s Foundation.
Non-members
will be charged P200, members P150, and college students P 100.00. The
forum fee is inclusive of snacks and certificates.
For inquiries
and reservations, please contact the following: Ms. Lesil Lorete M.
Tindoc and Dr. Angelina P. Resurreccion at telephone no. 534-8267
loc.129, or email us at: angelina_resurrecci o...@yahoo. com and
eagle_l...@yahoo. com.
We will be grateful if you can post a
copy of this invitation on your bulletin board, and share this
information with other librarians and friends.
We are looking forward for your participation.
Thank you very much.
Yours truly,
CELIA C. CRUZ
Vice-President and Conference Chair
Noted by:
ANGELINA P. RESURRECCION, DPA
President
Feel safer online. Upgrade to the new, safer Internet Explorer 8
optimized for Yahoo! to put your mind at peace. It's free. Get IE8 here!
http://downloads.yahoo.com/sg/internetexplorer/
--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups
"Filipino Librarians" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to
[email protected]
For more options, visit this group at
http://groups.google.com/group/FilipinoLibrarians?hl=en
-~----------~----~----~----~------~----~------~--~---
