Re: filmscanners: Cleaning slides

[Lynn Allen]

Art wrote:

> These same companies that immediately offer free
repairs or replacement when a product doesn't meet functionality after
minimal usage?

To their everlasting credit, Acer *does* in fact replace, rather than
repair, defective Scanwits with new ones. At least in the US, as I know
firsthand.

Given the 6-8 week turnaround of repairs, and the too-many-to-count horror
stories of returning the same defective scanner, I'm surprised more
manufacturers don't do the same thing. Seems to me that Satisfied Customers
are the best advertising a manufacturer can have. Especially with Lists like
this one in existence! :-)

Best regards--LRA


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