This might be redundant, but it worked with my 4000 and XP Pro (not the same, I know). Install Insight with the scanner off & disconnected. Shut down. Connect and power up the scanner, allowing it to fully complete its calibration sequence. Then, boot and hope that Plug and Pray finds the scanner and gives you the "new hardware installed and ready to use" message in the systray. If you have tried this unsuccessfully, my apologies.
Good luck, Lloyd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of [EMAIL PROTECTED] Sent: Saturday, April 20, 2002 4:30 PM To: [EMAIL PROTECTED] Subject: [filmscanners] SS 4000 Plus I just received my SS 4000 Plus and can not get it to run on Windows XP. It is connected via USB. I have tried Insight 5.5, 5.5.1, and even, as was suggested a week or so ago 5.0 (though this only contains the 4000 drivers and not the 4000 plus drivers) with no luck. When I use the Add Hardware Wizard the drivers are not found. When I show it what folder the drivers are in it sees the folder as empty, though if I look in the folder outside the Wizard I see the files are there and I can even start Insight, though it tells me no scanner is connected. Polaroid has not responded yet. Anyone have any other ideas...otherwise the scanner will have to go back. Howard [EMAIL PROTECTED] ------------------------------------------------------------------------ ---------------- Unsubscribe by mail to [EMAIL PROTECTED], with 'unsubscribe filmscanners' or 'unsubscribe filmscanners_digest' (as appropriate) in the message title or body ---------------------------------------------------------------------------------------- Unsubscribe by mail to [EMAIL PROTECTED], with 'unsubscribe filmscanners' or 'unsubscribe filmscanners_digest' (as appropriate) in the message title or body