Make sure your holders aren't defective, worn or otherwise distorted. Otherwise it sounds like a warranty repair.
Out of interest, what went wrong with the SS4000, in general they have proved quite reliable. Art John Matturri wrote: >>Some have of course upgraded to the 4000 Plus (4000+?). I'm still >>here with the plain old 4000. >> >> > > I have had a problem with the 4000+. Neither the negative nor the slide > carrier seems perfectly aligned, requiring moderate rotation of each > scan. It is tricky to perfectly align strips in the negative holder, but > I got the hang of it with my deceased 4000 with the identical carrier. > That the problem is the same with the slide holder suggests a real > problem. > > I returned the first sample but the second had the same problem. I guess > I have to return the scanner for warranty adjustment when I have time > when I don't have urgent scanning needs. > > Anyone else run into this problem? > > John M. > > > ---------------------------------------------------------------------------------------- Unsubscribe by mail to [EMAIL PROTECTED], with 'unsubscribe filmscanners' or 'unsubscribe filmscanners_digest' (as appropriate) in the message title or body
