Did you call Nikon Service?  They will walk you through a diagnostic
procedure that will help determine what is wrong -- or rather whether
you need to send it in to get fixed.  It can't hurt to call them.


Berry Ives wrote:

>I didn't see my email posted on the list, so I am sending it again.  Not
>sure what went wrong.
>
>------ Forwarded Message
>From: Berry Ives <[EMAIL PROTECTED]>
>Date: Tue, 15 Nov 2005 13:44:07 -0700
>To: <filmscanners@halftone.co.uk>
>Conversation: Nikon Coolscan V ED
>Subject: Nikon Coolscan V ED
>
>I hadn't used my film scanner for several months.  Now when I try to start
>up the Nikon Scan 4 software, it gives me a hardware error:
>
>"The scanner has reported a hardware error.  Please reset the scanner by
>switching on and off.  If this does not work, please contact your local
>Nikon Service or Support office."
>
>I tried turning it on and off several times and repeating the software
>startup, and the same error repeats.
>
>I don't know what changed since I last used it.  Perhaps some other software
>is not compatible?  Of course, that would not be a "hardware error."
>
>Any suggestions?
>
>Berry
>
>------ End of Forwarded Message
>
>
>
>
>
>


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