Hi Arkady, I'm sorry to hear of your difficulties. We are aware of this problem and hope to resolve it soon. To be clear, it's my understanding that the work-around Thierry offered before was presented in the spirit of "this worked for some people".
Please check our forums later today for a post from Thierry that offers what I believe is a much better temporary work-around. Again this is not our idea of a solution to the problem, but I believe it will offer you the functionality you're seeking until we fully resolve the problem on our end. Another option would be to purchase Adobe Acrobat (which can be used to generate Acrobat-friendly PDF files directly from Finale 2004) but unless you had other uses for Acrobat I'd certainly suggest checking out Thierry's suggestion before spending any money unnecessarily. Once again I apologize for the inconvenience. Scott Yoho, Manager of TS & QA MakeMusic! Coda Music Technologies -----Original Message----- From: Arkady [mailto:[EMAIL PROTECTED] Sent: Friday, February 13, 2004 2:51 PM To: SHSU F-inale List Cc: MacSupport Subject: OS X Save As PDF, F2004 Mac BUG -- WORKAROUND!?!?!? I am on F2004, Panther 10.3.2, Powerbook 17 I Saved a F2004 Mac File as PDF(via Print Dialog Box), emailed it to a PC user. With their Acrobat they saw BOXES instead of Treble Clef, or Sharps and Flats in Key Signature, while on my end this file displayed perfectly in Preview. When I opened the same file in my Acrobat Reader 6.0.1( it's the latest version, I believe), I saw the same BOXES as did the PC user. Today, 2/13/04, I spoke to Finale Mac Tech Support(Thierry). They are aware of this bug(lots of people have called), and are giving it a HIGH priority. The suggested a work around which worked for some users. I tried it, and it worked for me, but then it didn't ! Here it is -- In F2004 Mac, from Print Dialog Box I chose Save As PDF. Named the file. Opened it in Preview, did Save As. Opened it in Acrobat, and IT WORKED!!! I repeated those steps on the same F2004 file, as well as others, and IT DID WORK in Acrobat 6.0.1. So I decided to share the happy news with my fellow Finale users. And started typing this email... Then I decided to try it one more time!:) ............. I repeated those steps on the same F2004 file, as well as others, and IT DID NOT WORK in Acrobat 6.0.1 and 5.0.5!!! The BOXES instead of Treble Clef, or Sharps and Flats in Key Signature were back! I Quit and Re-launched F2004 and tried all those steps again, and IT STILL DIDN'T WORK! I called Finale Mac Tech Support again, and Brian told me that this work around didn't work for him either, with both Acrobat 5 and 6. He tried it on OS 10.2, and I am on OS 10.3.2 Now I waiting to hear from Thierry. Maybe one needs to take the Save As steps in a PARTICULAR order, since it DID work when I was with him on the phone, or maybe it was simply Murphy's Law?!:) OBVIOUSLY, THIS IS A BUG in F2004 for Mac. The interesting thing is that when I opened a F2002 file, and did Print>Save As PDF, BEFORE and WITHOUT Saving it as F2004 File, it did display OK in Acrobat 6.0.1 and 5.0.5 As if the 3 months delay in Releasing F2004 for Mac wasn't bad enough, now this BUG came to light -- a PERFECT Valentine's Day GIFT for our Sibelius friends who yearn for any BAD NEWS about Finale. I HOPE that the Finale Programmers can FIX THIS ASAP, before Finale gets another "black eye" in this cold, competitive world! A LOYAL USER since, 1990 * Arkady http://www.arkady.com > From: [EMAIL PROTECTED] > Reply-To: [EMAIL PROTECTED] > Date: Fri, 13 Feb 2004 12:00:21 -0600 > To: [EMAIL PROTECTED] > Subject: Finale Digest, Vol 7, Issue 14 > > Subject: Re: [Finale] OS X PDF warning > To: Finale <[EMAIL PROTECTED]> > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset="US-ASCII" > > On 12.02.2004 19:12 Uhr, Burt Fenner wrote > >> I just tried this using winfin2k4 and WindowsXP and Acrobat Distiller. There >> were no printing problems. > > This is a problem which _only_ occurs on FinMac 2k4 in MacOS X. The actual > problem I described only happens when saving to PDF from the print dialog, > using OS X's built in PDF support. > Furthermore I don't think it is possible to make working PDFs by saving to > PS files and using Ghostscript to distill to PDF. Again, this is almost > certainly limited to Mac OS X and MacFin2k4. The problem is slightly > different: Fonts (not only music fonts) get distilled to Type 3, ie bitmap. > In fact, the OpenType music fonts seem to distill correctly this way, but > text fonts don't. > > I do not know whether any of these problems apply to using Acrobat or > Acrobat Distiller. > > None of these problems should have any relevance to Windows systems, or > FinWin. > > Johannes > -- > http://www.musikmanufaktur.com > http://www.camerata-berolinensis.de _______________________________________________ Finale mailing list [EMAIL PROTECTED] http://lists.shsu.edu/mailman/listinfo/finale
