Friends:
In my opinion, the negativism displayed relative to the two bugs reported by Kevin and David is unwarranted.
Now, I willing to concede Kevin might well deserve a more thorough response to his complaint about the "multi-page / speedy entry" bug he reported. Gut this response occurred during what I expect is the busiest week of the year for MakeMusic!, and given that the MAC and WIN upgrades are going out at the same time, and on much shorter shipping schedule than previously, I'm willing to cut some slack in this case.
As to releasing the product on time with the tuplet bug, as far as holding back the product to fix the bug, I don't know what the relative costs are of the two options. I know that it sometimes happens in software manufacture / distribution business, that in order to guarantee that your software will be burned when you want it, you pay a premium price up front to have the discs manufactured at a particular time, and some, or all of the price of that is non-refundable. If Finale has this type of an agreement with the manufacturer of the discs, then it becomes necessary to determine whether the bug is so critical that it is worth the money it will cost to not do the run when contracted, and hope that it will be possible to find a facility at the time the software is ready to manufacture the discs then.
As to the financial health of MakeMusic!, based upon the press release of earlier this month, I'm not sure there is
much to worry about (cf: <http://www.makemusic.com/press_releases.asp?id=37>)
There are only a couple of people on this list who are in a position to know how big the Finale bug and request books are, and what priority the individual items in those volumes have. I'm prepared to assume that even more important in assigning priorities to bugs are not only the number of people who are affected by them, but how difficult various bugs are to fix. I'm guessing that therre are a number of easy bugs which get fixed quickly and a number of impossible bugs that will never be fixed (I remember an explanation about one bug which traced it to a bug in code purchased from an outside supplier).
For me, I've no complaints. Off the top of my head, I can't think of anything I've wanted to do, that I've not been able to do with Finale, and I think they do a fine job. Their product is certainly better than the notation software I could create myself.
ns
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