David W. Fenton wrote:
I strongly doubt that the policy of requiring a logon was put in
place by the designer of the website. It's quite clearly a management
directive, one that is ridiculous, and makes it less likely that
people will avail themselves of the free service it provides.
And I can't help but read into the logon requirement the idea that
this is precisely what they intended.
Perhaps. But providing a free service doesn't mean it costs them
nothing. There's also a 'postcode enquiry' telephone number, which
isn't free. Do you object to that as well, if that's also a deterrent
to massive usage of it?
I'm torn. On the one hand I can see that the website's registration
requirements are way out of line with the service provided. On the
other hand, we're all making assumptions one way or another about what
decisions were made. I agree, however, that an overbearing management
is quite likely to be in part responsible for an unweildly website
provision.
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