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On Thursday, March 7, 2002, at 08:45 PM, Douglas C. Ward wrote:
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> On Thursday, March 7, 2002, at 07:17 PM, Eric Peyton wrote:
>
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>>>
>>> Did that, didn't seem to help. and, yes, I made 100% that the
>>> passwords used were case-correct, etc. etc. My question is, that if I
>>> can connect to both services with their respective stand-alone apps,
>>> why doesnt the EXACT SAME info, when put into fire.app, work?
>>>
>>
>> Because Fire is NOT written by those companies. It is written by
>> people who do it in their free time when they get the opportunity.
>> None of the major companies even come close to encouraging or helping
>> the people like Fire, Proteus, Adium, Trillian, everybuddy etc. We
>> all do it on our own. And most of the IM authors try to help out the
>> other authors when these kind of problems are universal.
>>
>> Have you tried Trillian (on Windows) or Proteus? Do they work for you?
>>
>> Eric
>
> Eric, you misunderstand. When I use ICQ3.0 X, my ICQ info that I enter
> works. I connect, I chat, etc. When I put that same info
> (username/password) into fire.app, no connection.
>
> Same for YahooIM. Using their YahooIM app, I connect. The same info
> into fire.app = no connect.
>
> Am I missing something? I thought that by claiming to support the
> YahooIM protocol, I could use my YahooIM account info in fire.app to
> chat/IM with it.
No - you miss my point. We support YahooIM. Your user/pass should
work. I was on it all day yesterday. So were thousands of other Fire
users who do not have the problem you are experiencing (at last count
the previous version of Fire had been downloaded about 12000 times,
let's assume that < 10% use Yahoo).
We cannot possibly figure out why any single person cannot use our
service. The Fire development team (of which there are less than 8
people who contribute whenever they can) tries their hardest to make
sure that problems aren't encountered, but we cannot ensure 100%
coverage of anything because "We are not Yahoo". Period. We aren't.
And they aren't helping us. And we sure as hell aren't going to get any
help from AOL/Mirabilis.
It bothers me that you can't connect. But thousands others can. I
really want to know why you can't. But I can't plan for one person not
connecting, I have to plan for thousands who can.
My only guess about Yahoo is that it is a new account. It appears to
take some time for new accounts to get registered in a way that open
source clients can get to them. It appears to be an issue with yahoos
servers, but I really haven't finished investigated it completely yet.
ICQ, I have no idea. David's suggestions where to turn on those
commands from the command line, then run Fire and see what lines of
output show up in Console.app. Then those lines can be sent to the
developers and we can try to figure out why you can't connect.
The other suggestion I had was to try Proteus for Yahoo. He uses
essentially the same libraries that Fire does, and as such if you can
connect with his client then it is most likely a bug in fire.
For ICQ, try Icy Juice. It uses the same library that Fire uses to
connect. Once again, if you can connect with Icy Juice, then it's
probably a Fire bug and it helps us narrow it down.
Sorry for the lack of service ...
Eric
>
> --Douglas
>
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