> 
> Ron blathered:
> > All these comments to use neotrace and other little tools 
> > like samspade
> > are silly.  Nice little point and click toys for those folks that are
> > stuck in windows and do not understand how to do a simple whois from a
> > commandline to the proper authority in question.  sheesh 
> 
> 
> Sorry to do this, folks, but this steams me up!!
>
> Personally, I don't care what I use, window or command line. I use whatever
> is easier at that time. I don't really care what others believe is better,
> although those people who feel that using a command line interface is
> somehow morally and/or technically superior to a point-and-click interface I
> call technology nazis (to coin a phrase).

Please take care who you call "nazi", since this word implies a hell lot of shit.
Better use some more neutral phrase, like 'asshole'.
 
> What I vigorously object to is the obnoxious way that many of these TNs
> express their contempt. It's incredibly bad mannered to belittle *anyone*
> simply because you believe your own method/religion/eating habit/whatever to
> be superior.

Although i agree with you that it is bad manner to belittle anyone for these
reasons, i also find it bad manners to stereotype anyone.
 
> I don't know if Ron was referring to a Linux cammand line or not, but the
> whole Linux vs Microsoft debate (of which the "window vs command line"
> debate is a small part) smacks too much of this kind of stupidity. Many
> members of the Linux community seem to actively participate in a
> technological jihad, and with about as much logic...that is, none.

I dont think this has much to do with Linux, apart that linux is a Unix flavor.
I think Ron refered to the standard tools present in evry Unix Operating
System (including Linux).
These Tools (traceroute, nslookup, whois) are even part of Windows NT
and i think i have seen them even on Widows9x systems.

It is however a sad fact, that most Windows users do not know how
many commandline tools, which Microsoft took from the Unix world, are
installed on their system.

So they rather pay some $$ on pay-ware for tools which let them klick
with their mouse, instead of becoming friends with their keyboard ;)
 
> Grow up, Ron. Believe what you want to believe, but mind your manners.

I could give you the same advice, but i think you got the point. ;)

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To get back to the topic, the correct way to react in such case is:

1. get the IP of the attacker.
2. use whois to find out to whom this IP belongs.
(if this fails, do a traceroute and repeat step 2 for the closest hop)
3. try to contact the contact as mentioned in the whois response
Always be polite! state the facts and ask the person to take apropriate
mesures. Dont demand anything, ask!
4. if step 3 fails for any reason, contact the upstream provider
(called ISP in this thread) of the person/organisation from step 3
and contact him, quoting all email-exchange with the subject is
a good idea.

Good email-addresses to write complaints are: abuse@<company>
postmaster@<company> admin@<company>

Always be polite, even in response to unpolite emails.


regards,

Juergen

-- 
Juergen P. Meier                        email: [EMAIL PROTECTED]
Class GmbH Firmengruppe                 phone: +49 172 8379103
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