Dear all,
Regarding the error message, I find a similar case in IBM Technical
support database.
Does any IBM guy know there is any fix regarding this problem ? Could
you please let know where can I download the fix or how to fix it. ?
Thank you in advance.
Raymond Cheung
Following is the capture from the database.
IX82265 - TIVRAP NT'S LSASS.EXE PROCESS
C0000005'S, REQUIRING
REBOOT TO FIX
Reference #:
852567C3003BDF54
Modified on:
1999/10/25
APAR/Component Information
APAR Number:
IX82265
Component Name:
MANAGEMENT FRAMEWORK
Component Number:
5697FRA00
Reported Component:
5697FRA00
Reported Release:
R360
Fixed Component:
5697FRA00
Fixed Release:
F999
Status Information:
Status:
CLOSED PER
Last Changed:
07/27/99
Closed Date:
07/27/99
Status Description
A programming error was found and
will be corrected in a future fix package or release..
Abstract
TIVRAP NT'S LSASS.EXE PROCESS C0000005'S,
REQUIRING REBOOT TO FIX
Error Description
APAR created by Doug McLaren, L2 Framework. PMR is
09321,998.
.
The following error occurs periodically. As a
result, we cannot
log
into the system. The logon NT domain disappears. A
reboot is
necessary to recover from the error.
The application, exe\lsass.dbg, generated an
application error T
he
error occurred on 9/ 2/1998 @ 14: 0:32.546 The
exception generat
c0000005 at address 77f64984 (RtlAllocateHeap)
.
All the following systems are dedicated Tivoli
servers
TMR Server, TEC Server, TEC RIM Host, Inventory DB
Server/RIM Ho
st
Dell PowerEdge 6100/200
4 way 200 Mhz Intel Pentium II
2048 MB RAM
30 GB Disk space
Windows NT 4 Enterprise Edition (Service Pack 3)
Software Distribution Repository and 3 Gateway
Servers
Dell PowerEdge 4200/200
4 way 200 Mhz Intel Pentium II
1024 MB RAM
30 GB Disk space
Windows NT 4 Enterprise Edition (Service Pack 3)
.
Periodically the TMR server, Inventory server, or
Gateway server
s will
bring up the error. Normally, these domain systems
have three en
tries
at the logon prompt (Username, password, domain).
When the error
occurs, on ly the Username and Password fields
exist. No passwor
d to
any Username is accepted. Thus, the system is
useless.
.
What do we have deployed so far?
Products:
1. Framework 3.6
2. Inventory 3.6
3. Inventory Gateway 3.6
4. Software Distribution 3.6
5. Software Distribution Gateway 3.6
6. Distributed Monitoring 3.6
7. Tivoli Enterprise Console Server 3.6
8. Tivoli Enterprise Console 3.6
9. Automated Control Facility 3.6
10. Tivoli Gateway - 3 Windows NT 4 servers
11. Tivoli Endpoints - 600 win95
12. Remote Control Server 3.6
13. Remote Control Controller 3.6
14. Remote Control Target 3.6
.
Why do we think this is a Tivoli problem?
.
This is a Microsoft Windows NT 4 problem. However,
the system ru
nning
al one will not throw the lsass.exe error. Tivoli
in some way is
exacerbating t he problem to occur. I believe
Tivoli development
has
already reported the problem to Microsoft. If you
look on the
Microsoft web site or use Microsoft TechNet, other
applications
will appear having the same problem.
Local Fix
none.
Problem Summary
NT's lsass.exe crashes, requiring a reboot.
Problem Conclusion
This is fixed in patch 3.6-TMF-0034.
Temporary Fix
None
Comments
Circumvention
None
---------------------- Forwarded by Raymond Cheung/ITD/DHBG on
04/26/2000 10:47 AM ---------------------------
Raymond Cheung
04/26/2000 10:15 AM
To: [EMAIL PROTECTED]
cc:
Subject: error message from IBM Firewall machine
Dear all,
I'm using IBM eNetwork Firewall v3.3 on NT4.0 with SP6.
Today, I can't access the Firewall by GUI client and can't logon
Firewall machine on OS level. But the Firewall function is not
affected.
The error message during logon is "The system can not log you on
(c0000037)"
I need to restart the machine in order to recover to normal.
After restarted, there are error message on the application log of NT.
The message are as follows:
1. The library file "C:\WINNT\System32\s5perf.dll" specified for the
"Socks5 WatchAG Perfmon dll" service could not be
opened. Performance data for this service will not be available.
Status code is data DWORD 0.
2 The application, exe\lsass.dbg, generated an application error The
error occurred on 4/26/2000 @ 7: 0:21.250 The
exception generated was c0000005 at address 77e1a9f7
(I_RpcTransServerReallocBuffer)
Does anyone experience similar problem and any comment ?
Thanks,
Raymond Cheung
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