OK, I'm in.

Thank you everyone for your views, recommendations and blurbs.  Even if some
on it didn't hit the topic I was looking for, I found all of it to be good
information to know.  In this business, you just can't pass anything up.  I
just continually hope I retain enough to be able to handle a similar problem
if it ever does come my way.

BTW, none of the [HyperTerminal] recommendations worked - and neither did
the paper-clip trick [totally bummed-out].  I opted for a 3rd party terminal
program instead.  Perhaps for the paper-clip trick, it was just a matter of
finding the right pin-out for the +V to cross pin 2 with.  Ill look that up
later, but anyway...

Now that that's done, and I have made a copy of the config, I have a new
question:

What would anyone recommend that I do to give this router an enema (i.e.
clean-slate/reset/start-over/etc)?

I know what needs to be configured on the router for the environment to work
(and I have a backup of the config to fall back to), but I am leery of what
the previous admin configured.  Not being a Router IOS guru, I could really
appreciate some advise here.

Thanks again...

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