Hi

> We have installed a Checkpoint Firewall 2000 at a client site. They have a
> exchange server internally with a NAT entry to map to an external address.
> 
You're not seriously telling us that the Exchange server is their external
mail relay, are you?

> Now the client wants to make all internal machines to use the external
> address to connect the exchange server.
> 
Why the heck do they want to do that?

> However, when we ping the exchange server using the external address,
> first ping packet got returned, but no more reply after the first packet.
> It is really strange to us. Can someone help here?
> 
This sounds like the router (the firewall) forwards the first ping and sends
the machine that sent the ping that it can reach the Exchange server
directly by issuing an ICMP redirect message to the pinging machine. They
*could* avoid this by disallowing the firewall machine to issue ICMP
redirects, but that's really ugly!

The real question is, why do they want to use the Exchange server's (purely
virtual and existent only on the firewall) external address from the
internal network? The only reason I can think of is to make internal email
traffic traverse the firewall, but you can't really enforce that if you
place both mail clients and servers onto the same subnet. The solution here
would be to place the Exchange server into a different subnet hanging off of
the firewall.

HTH,
Tobias

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