Try adjusting the alerting thresh hold. We had a similar problem with some of our extranet
sites dropping ICMP traffic and sending alerts when it was just a problem with latency or congestion. We increased the alert threshhold to 3, and set the interval at 30 seconds. A device must miss three consecutive pings before an alert is sent. It also depends on what you are trying to monitor.  There is not a lot you can do if you are trying to monitor across the internet, however on your local network you should not see false positives, if so there are underlying network problems. Our local devices almost never drop traffic. There are other packages like Unicenter TNG, but the issue you describe sounds like it won't be sloved by changing the monitoring software. 

Ken Claussen MCSE CCNA CCA
[EMAIL PROTECTED]
"The Mind is a Terrible thing to Waste!"

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of ragu nandan
Sent: Wednesday, February 14, 2001 3:38 PM
To: [EMAIL PROTECTED]
Subject: Off the topic: Alerting software

Hi

 We use a commercial software called Whatsup Gold ( http://ipswitch.com/Product/Whatsup) for monitoring our routers, unix and NT machines. It will notify the sys admins by pager/email/telephone if one of them were to go down ( I mean the machine). Offlate we are getting lots of false alarms etc. Wonder whether there is a more powerful, reliable commercial or freeware tool to do the same job. Our requirement will be to alert thro pager or cell. Thx in advance.

Ragu



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