Kitty,
On your BorderWare Firewall you should be able to access the log files
through the Windows GUI or through FTP. There are log files that you can
look at to see if the firewall is blocking anything. The first one I would
look at is the Connections log, this will show you if the firewall is
Denying anything, it'll tell you where the packet originated from, where it
was destined to and both source and destination ports.
You should find your answer there. If your answer is not there then what
you can do is to enable the log packets option from the GUI. This will log
everything so once you find your answer you should turn this off. The
output from this should all go into the Kernel Messages log and there you
will also see if the firewall is denying anything.
I'm not familiar with VTAM or VPS so I don't know exactly which ports your
looking for but you should be able to tell using the IP addresses.
I'd also check to see if you have all of the BorderWare patches for your
Firewall and the latest version of the BFS.
Hope that helped.
--
Kuljit Chahal
Network Administrator
Aber Diamond Corporation
[EMAIL PROTECTED]
www.aber.ca
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Kitty Veach
Sent: Friday, March 02, 2001 2:05 PM
To: [EMAIL PROTECTED]
Subject: Firewalls and Printing problems
I have been asked to troubleshoot a printing problem involving a Borderware
Firewall and an IBM mainframe using VTAM and VPS for printing. The printer
will work when it is outside the Firewall, but not inside. The mainframe
will start to send the print job and about one page will print. Then
nothing happens. The mainframe says it is waiting for a signal from the
printer to start sending the job again.
We think that the firewall may be blocking either the port or the protocol
that the mainframe needs to see to resume printing. We can't seem to get
any information on just what that would be.
Has anyone out there seen a similar problem?
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