I have created 4 games for both Mac and PC that are distributed as
downloadable executables packaged with MDM Zinc 3. A large number have been
purchased for the PC with no one reporting any problems. Only a handful have
been sold for the Mac however one customer is reporting problems on the Mac
games such as some graphics not appearing and other things not functioning
as they should. The games do not actually completely crash at any point.
Both versions use identical code - both created with Flash CS2 and published
for Flash 8 AS2.

The mac customer in question has the following spec: Mac Os X version
10.4.11, RAM is 1GB DDR SDRAM

I have tested this extensively on several macs and also had others test on
various Macs with no problems reported.

If anyone has any advice on how best to deal with this problem, it would be
much appreciated. I am not that knowledgeable about Macs but thought that
this customers spec seems reasonably powerful considering the games are not
exactly fast paced games - just fairly simple educational games for a young
audience with voice over throughout (the voice over is all imported into the
library to ensure there is only one file required)

I seem to recall in the old days you could assign more memory to a Mac app
but suspect this is no longer the case?

Any advice much appreciated!

Thanks

Paul 

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