I think you made a very good point right here:
> Surely we all get a lot of free work out of you too - by using Gaia.
Yes, what I provided for free benefits more than just one person, it benefits
the community. The only person benefiting from free work here is beno. There's
nothing to be learned by a third party from the custom files that are being sent
back and forth to beno.
Also, here's another key thing you said:
> I started helping beno and felt it was only fair to finish my help at a
> suitable point rather than leave him hanging.
This was exactly the guilt trip that beno gave to this list when Kerry didn't do
beno's work for him. There was quite a row about this when it happened many
months ago. Kerry felt awful and beno let the whole list know just how much
Kerry let him down and how wrong he was for doing it.
beno isn't meeting anyone halfway. You should be able to get him started down
the right path, and if he had a modicum of knowledge or experience, he would be
able to do it himself, but that's not what's going on. He's getting you to do
it soup to nuts for free. That's not support, that's doing his work for free.
You're being conned.
beno is always asking for things that are way out of his league and expecting
people to spend tons of time explaining things to him which eventually ends up
in people just doing it for him since it quickly becomes obvious he's not going
to be able to do it himself and it would just take less time to do it than to
explain it.
You have to walk before you can run, and beno refuses to pay his dues and learn
anything on his own. He's a help vampire, nothing more.
All of this happens under the thinly veiled guise of support, and if you don't
support him, he guilt trips you publicly for letting him down and tells you a
sob story about how in his country computers have hamsters on wheels for power
supplies and his hamster is sick and he promised his client he would have this
done in only two weeks when he didn't know how to do it in the first place.
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