My laptop was stolen last week.
Adobe sucks! Their answer to my stolen laptop and software problem is that
because I registered my software, they will give me upgrade pricing.
The other companies I've contacted for help (Apple, MOTU) went out of
their way to help me get back where I was.
Adobe seems to want to profit from my loss. They suck. Big time.
All I need at this point is a link to download Flash CS4 (I know, it's
old--so what, it's all I need.)
I also have a CS3 suite. That installed in my new computer, but online
updates weren't available. Support @ Adobe said it's too old, I'm outta
luck. Google led me to a solution--I changed my system clock to the year
2011, and bam, suddenly all the CS3 updates I needed were available.
Now, I'm struggling with Flash CS4. I can't open my projects with CS3. One
tech support guy told me to ask to borrow a friend's installer disc and
then use my serial number. Ridiculous. I've spent over 2 hours arguing
with Adobe support techs and "managers" and all they can do is offer me
upgrade pricing on the new cloud product.
I can't believe it.
Any better suggestions?
Thanks,
Jim
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